Jobs

JOIN OUR FIRST TEAM!

First things first, allow us to tell you a little bit more about ourselves. Jobs & Business Glasgow (JBG is fine) is probably the biggest provider of employment and training advice and support in the city. And we’re pretty successful at it, even if we do say so ourselves. In this last crazy year alone we have worked with more than 4,000 of Glasgow’s finest upstanding citizens to help them find work, access training, sometimes just being a friendly face and voice in the lonely days of lockdowns. We’re proud of what we do but we’re always looking for new and innovative ways to support even more people.

Our customers come first. Many other businesses say that and to be fair, they mean it. However, for JBG it’s personal, because our job is to provide support, encouragement, perhaps even a friendly ear to those who need it most and we never lose sight of the responsibility we carry in providing the very best possible service. This has never been more crucial than right now, with so many people losing their jobs as a result of the Covid pandemic. So that’s why we’re now looking for some exciting new people to join our team!

Maybe that’s where you come in….

So that’s enough about us, we want to know a bit about you. How have you been affected by the pandemic? Maybe you’re unemployed, been placed on furlough, working on the dreaded “zero-hours” contract with no hours on offer? Do you have experience of delivering fabulous customer service, are you always determined to go the extra mile, do you like the sound of us and what we do? If so, read on…….

CUSTOMER FIRST OFFICER

Our Customer First Officer will be front and centre of a whole new approach to how we support our customers. Regardless of their circumstances and the challenges facing them we want our customers to be confident that we are helping them as well as we possibly can. Which is why our Officers will be so crucial, because first impressions really do count. As part of a small but perfectly formed team our Customer First Officers will often be the first point of contact for our new customers, helping them though the registration process, getting to know more about them and explaining more about JBG and how we can help.

And it won’t end there, because our Officers will keep in regular contact with these customers to make sure we’re still getting things right for them. We do need our Customer First Officers to have excellent IT skills and be comfortable and confident on video calls – after all, they will literally be the face of JBG!

So, what do you think? If you like the sound of us, do you think we’ll feel the same about you? If so, don’t hang about, have a look at the job description and apply!

Get it back to us before 5pm on Monday 15th March telling us why you’re exactly what we’re looking for. Oh, and one last thing, you must live in the wonderful city of Glasgow. The clue’s in our name…!

However it goes, best of luck.

.
Key dates & information:
  • Must have home broadband/Wi-Fi (equipment provided by JBG)
  • Must have ability to work from home with minimal interruptions
  • Must be available for interview via Microsoft Teams w/c 22nd March or 29th March
  • Possible start date early April 2021

Job Description (Please click on the link of your preferred format):

.It’s easy to apply (Please choose one of the following methods to apply):
.
More information is available in our job description but should you require any assistance please phone 0300 123 2898 on our toll free number and speak to a member of our customer service team.

 

Hanlon Client Vacancies

Lists the latest vacancies added to this Hanlon Client database.

Client Advisor

Reference: Cli24528
Opportunity Type: Job Opportunity
Overview: Social Security Scotland are currently seeking applications for the Client Advisor role within Social Security Scotland based in Glasgow. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments. The Client Advisor role offers an exciting opportunity to work in new and developing teams that will be part of Scotland’s new social security agency. The role would be suited to candidates who are empathetic, can demonstrate excellent customer service and ensure client needs are met, while building trust and rapport, providing a positive experience for all who contact the agency. The majority of these posts will sit within the Operations team, however successful candidates may also be considered for A3 grade opportunities across alternative business areas within Social Security Scotland.
Essential Requirements: 1.This role requires the ability to manage challenging situations in a positive and constructive way. Tell us about the biggest challenge you’ve had to face. How did you cope with it? 2. This role requires the ability to communicate effectively with a diverse range of people. Give us an example of a time when you had to adjust your communication approach to suit a particular audience. 3. This role requires you to work well as part of a team, encouraging and supporting improvements to achieve a shared goal. Describe a situation where you played an important role as a member of a team. What did you do to positively contribute?
Qualifications Required: There are no minimum level of qualifications required to apply for this post.
Additional Information: In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting. In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview. Sifting dates: Weeks commencing 5th April, 12th April, 19th April & 26th April Situational Judgement Test dates: Weeks commencing 10th May & 17th May Interview dates: Weeks commencing 7th June, 14th June, 21st June, 28th June & 5th July
How To Apply: Please call our Freephone number on 0800 123 2898 to register or speak to your JBG adviser.
Closing Date: 8 March 2021
Number of Places: 20

Nursery Practitioner (Part time)

Reference: Nur24519
Opportunity Type: Job Opportunity
Overview: Busy nursery near Drumchapel are seeking to recruit a Nursery Practitioner on a part time basis.
Duties: Responsible for the health and well being of all children in the nursery from 0-5 years. Full job description is available
Essential Requirements: Experience in a nursery environment
Qualifications Required: SVQ level 3 SVQ Social Services (Children and Young People) or HNC Childhood Practice.
Additional Information: Hours: Monday and Wednesday 8am - 5pm and 1 other half day each week (to be discussed with employer at interview)
How To Apply: Please speak to your JBG adviser or contact our Freephone number on 0300 123 2898 to register
Closing Date: 11 March 2021
Number of Places: 1

Security Guard

Reference: Sec24515
Opportunity Type: Job Opportunity
Overview: A well established Glasgow based Security provider are currently seeking experienced SIA registered security guards to join their expanding team. It is essential candidates must be in possession of a valid SIA card. Due to securing a contract with NHS immediate starts will be available for the right candidates.
How To Apply: Please call our Freephone number on 0800 123 2898 to register or speak to your JBG adviser.
Closing Date: 12 March 2021
Number of Places: 5

Client Advisor

Reference: Cli24529
Opportunity Type: Job Opportunity
Overview: Social Security Scotland are currently seeking applications for the Client Advisor role within Social Security Scotland based in Glasgow. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments. The Client Advisor role offers an exciting opportunity to work in new and developing teams that will be part of Scotland’s new social security agency. The role would be suited to candidates who are empathetic, can demonstrate excellent customer service and ensure client needs are met, while building trust and rapport, providing a positive experience for all who contact the agency. The majority of these posts will sit within the Operations team, however successful candidates may also be considered for A3 grade opportunities across alternative business areas within Social Security Scotland.
Essential Requirements: 1.This role requires the ability to manage challenging situations in a positive and constructive way. Tell us about the biggest challenge you’ve had to face. How did you cope with it? 2. This role requires the ability to communicate effectively with a diverse range of people. Give us an example of a time when you had to adjust your communication approach to suit a particular audience. 3. This role requires you to work well as part of a team, encouraging and supporting improvements to achieve a shared goal. Describe a situation where you played an important role as a member of a team. What did you do to positively contribute?
Qualifications Required: There are no minimum level of qualifications required to apply for this post.
Additional Information: In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting. In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview as well as a personal device of choice. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview. Sifting dates: Weeks commencing 5th April, 12th April, 19th April & 26th April Situational Judgement Test dates: Weeks commencing 10th May & 17th May Interview dates: Weeks commencing 7th June, 14th June, 21st June, 28th June & 5th July
How To Apply: Please call our Freephone number on 0800 123 2898 to register or speak to your JBG adviser.
Closing Date: 16 March 2021
Number of Places: 20

Support Worker

Reference: Sup24525
Opportunity Type: Job Opportunity
Overview: Community Care organisation are looking to recruit both full time and part time support workers. Main duties include but are not limited to – Providing support and care to the service users to support them to live independently in their own homes. All aspects of personal care, dispensing medication, keeping records up to date, preparing meals and general house cleaning duties, most importantly being there for the service users for someone to speak to. If you are looking for an interesting and highly rewarding job working in the care sector then please request a full job description and application form from your adviser. Experience beneficial- full training will be provided, Drivers preferred however not essential. Weekend work will be required on a rota basis.
How To Apply: To request an application pack, please email michelle.cassidy@jbg.org.uk quoting support worker in the subject line.
Closing Date: 19 March 2021
Number of Places: 5