Access your data

Who may apply for information?

Only the individual who the personal information is about (the Data Subject). This means that you can only apply for your own personal information (referred to as Subject Access Request). You cannot apply for information about anyone else; neither can anyone else apply for information about you. You may wish to nominate someone to be your authorised representative and the information can then be released to them with your consent.

I’ve made a request for my personal details. How long does it take?

Once we have received your request we have 28 calendar days to get a copy of your information to you.

Identification.

We must not knowingly give personal information to the wrong person and we must do our best to ensure that the personal information we have been asked for is given only to the person to whom this information refers, or their authorised representative. Therefore, we will be asking you for proof of both your identity and address.

Please provide the following information:

  • Proof of identity (e.g. copy of passport or photo driving licence)
  • Proof of address (e.g. copy of utility bill or address section of bank statement)
  • If you are applying on someone’s behalf, proof that they have given consent.

Please contact us by email: Customercare@jbg.org.uk or by post:

Jobs & Business Glasgow
Customer Care Team
Ladywell Business Centre
94 Duke Street
Glasgow
G4 0UW

For more information on Data Protection or Subject Access Requests, Please visit www.ico.gov.uk